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How should security guards should keep internal communication?

How should security guards should keep internal communication?

Internal communication is the key to keeping your team informed and it also helps with ensuring that they are aware of any changes in procedures or protocols.

Security officers should communicate with each other and their supervisor in a formal manner.

Here are some things to consider:

  • Ensure that you are keeping your colleagues up-to-date
  • Make sure you know what your team will be doing and how they will be performing their role during their shift,
  • If any new information arises, ensure that you keep your colleagues up-to-date and have them sign off on all written communication
  • Always use real names on all internal communication.
  • Do not use private e-mail, telephone or social media.
  • Make sure you have access to the communication channels provided
  • Keep a formal log of activity and include all details in incident reports.
  • To ensure internal communication is secure, It is important to properly understand the established process for the transmission of sensitive information such as security plans, equipment specifications and current events.
  • Familiarize yourself with the new procedures and make sure you understand exactly what is expected of you.
  • Make sure your team you are aware of any changes in procedure or protocols.
  • Be very clear in your communication and what you expect from the outcome if any,
  • Make sure that your security guards are aware of the incident or problem.
  • Make sure you are keeping your colleagues up-to-date on any new developments and what they can expect from their shift,
  • It is important to ensure that you and your colleagues have a clear understanding of the incident or problem that they may come across during their shift.

How can you as the company ensure your security guards are keeping their colleagues up-to-date?

There are a number of ways you can ensure security guards are keeping their colleagues up-to-date. Firstly, The company should make sure that all security guards have a centralised and easily accessible log book or diary. This will allow them to keep track of any incidents or problems they may come across during the day.

Next, the company should ensure that your security guards are aware of any issues or incidents that may arise. They need to be able to quickly assess the situation and provide details of what is happening so they can inform their colleagues. It is important for them to have a quick reaction time when it comes to security incidents, so they can take the appropriate action and inform their colleagues.

Finally, the company should ensure that security guards are keeping a record of any communication with their team members. This will allow them to keep track of any issues or problems that may arise during the day. It will also help them to identify any areas that may need improvement.

 

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